The latest from Masha:

How to provide ad-hoc support through coaching

"There’s this person on my team and I just don't know how to handle her. Can you help?" a supervisor asks her division manager. Now imagine that division manager were you: What would you tell her? This may not sound like a typical coaching-tools situation at first; its label doesn’t say "long-term people development." Well, it doesn't have to.


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When day-to-day business eats up strategy

“With top managers and strategy, it’s often like with young teenagers and sex," a senior manager once told me, "they talk about it all the time but rarely ever get down to business." Well, while this may be painful for the teenagers at worst (*if* the observation holds true), for the managers it can have dramatic consequences. Swamped in...

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Better to coach well than to court in vain

Dear entrepreneurs, dear managers:

Whether we've met before or not – I expect you'll all agree with my hypothesis: Important and responsible tasks should only be delegated to capable, highly committed people. Which, in my experience, immediately raises the next question: Where can you find these "right", responsible people?

Apples falling far...

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VUCA at top management

VUCA is not only something you hear about in the daily press, but have more than likely already experienced to some extent. Things going on around us are becoming increasingly difficult to predict these days. Share prices can seesaw dramatically within a very short space of time – and have done so for some years now. Surprises seem to have become...

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Uncertainty – When Unpredictability calls

The upcoming product launch of a competitor not only casts a dark cloud over the future of your company, but also the market. Rumours about a merger at one of your top clients make precise planning almost impossible. And then just last week, one of the key people in your team collapsed due to illness, which will inevitably cause delays to current...

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Volatility – The Speed of Change

Top managers get tired, burnt-out and trapped in the complexity of today’s world – I observe the same thing time and again. Rapid change is happening all around us. We are feeling the full impact of VUCA, with the “V” (Volatility) representing the first of four key areas: For in every sphere of life, we are living with the constant risk of having...

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How ready are you for VUCA?

Everything going on around us is becoming increasingly difficult to predict these days. Share prices, for example, can seesaw dramatically within a very short space of time – and have indeed lacked stability for some years now. The surprise element truly seems to have become almost a regular feature of daily life.

At the same time, products and...

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